Refund & Cancellation Policy
Last updated: July 2026
1. Booking deposits
A deposit may be required to secure selected appointments. The deposit reserves the appointment slot and helps cover preparation time, materials, and scheduling.
2. Cancellations by the client
If you need to cancel or reschedule, please contact YOUnique Nails as early as possible. Cancellation and rescheduling requests are reviewed based on timing, service type, preparation already completed, and availability.
3. Late cancellations and no-shows
Deposits may be non-refundable for late cancellations, missed appointments, or no-shows, especially when the appointment slot cannot reasonably be offered to another client.
4. Rescheduling
Where possible, YOUnique Nails may allow the deposit to be transferred to a new appointment date. Rescheduling is subject to availability and must be confirmed by YOUnique Nails.
5. Custom work and quote requests
Custom designs, 3D nail art, extensions, and detailed work may require additional preparation. Any deposit or payment terms for custom work will be confirmed before the appointment is finalized.
6. Refunds
Approved refunds will be processed through the original payment method where possible. Processing times may depend on the payment provider or bank.
7. Cancellations by YOUnique Nails
If YOUnique Nails needs to cancel or move an appointment due to unforeseen circumstances, we will contact the client and offer a reschedule or appropriate refund handling where applicable.
8. Contact
For cancellation, rescheduling, or refund questions, contact YOUnique Nails through the contact details provided on this website.